Privacy Policy

Last updated: 15 January 2026

Introduction

georgimagq B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our learning platform analytics services, or interact with us in any other way.

This policy applies to all users of our website and services, including educational institutions, administrators, educators, and students who may be affected by our analytics solutions.

Data Controller Information

The data controller for your personal information is:

  • Company: georgimagq B.V.
  • Registration Number: KvK64978531
  • VAT Number: NL498253672B02
  • Address: Westerstraat 26, 3025 WY Rotterdam, South Holland, Netherlands
  • Email: privacy@georgimagq.world
  • Phone: +31 102631336

Data We Collect

We collect and process various types of personal data depending on how you interact with our services. The data we collect includes:

Information You Provide Directly

  • Contact Information: Name, email address, phone number, job title, and organisation details when you contact us or request information
  • Account Information: Username, password, and profile information when you create an account for our services
  • Communication Data: Messages, enquiries, and other communications you send to us
  • Service Data: Information you provide when using our analytics platform, including configuration preferences and custom reports

Information We Collect Automatically

  • Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources
  • Analytics Data: Platform usage statistics, feature utilisation, and performance metrics
  • Technical Data: Log files, error reports, and system performance information

Educational Data (For Client Institutions)

When providing analytics services to educational institutions, we may process anonymised and aggregated student data in accordance with specific data processing agreements and institutional consent.

How We Use Your Information

We use the personal data we collect for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

Service Provision

  • Providing and maintaining our learning platform analytics services
  • Processing your requests for information, demonstrations, or consultations
  • Creating and managing user accounts and access permissions
  • Delivering customer support and technical assistance

Business Operations

  • Communicating with you about our services, updates, and relevant information
  • Improving our website, services, and user experience
  • Conducting business analysis and market research
  • Ensuring the security and integrity of our systems

Legal Compliance

  • Complying with applicable laws, regulations, and legal processes
  • Protecting our rights, property, and the safety of our users
  • Responding to law enforcement requests when legally required

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, their purposes, and how to control them, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data only in the following circumstances:

Service Providers

We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, provided they agree to maintain confidentiality.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to appropriate confidentiality protections.

Educational Partners

When providing analytics services to educational institutions, we may share aggregated, anonymised insights with partner organisations as specified in our service agreements.

International Data Transfers

Your personal data may be processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the European Commission
  • Standard contractual clauses approved by the European Commission
  • Other legally recognised transfer mechanisms

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

  • Contact Information: Retained for up to 7 years after last contact for business relationship management
  • Account Data: Retained for the duration of your account plus 2 years for legal compliance
  • Website Analytics: Typically retained for 26 months in accordance with Google Analytics standards
  • Educational Analytics Data: Retention periods as specified in individual client agreements, typically 3-5 years

When personal data is no longer needed, we securely delete or anonymise it in accordance with our data retention schedule.

Your Rights

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the details provided in the contact section below. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and security
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without appropriate consent, we will take steps to delete such information promptly.

Educational institutions using our analytics services are responsible for ensuring appropriate consent and safeguards for any student data that may be processed as part of our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or prominent notice on our website
  • Provide you with the opportunity to review the updated policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For urgent privacy matters or to report a data breach, please contact us immediately at privacy@georgimagq.world.

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority. In the Netherlands, you can contact:

  • Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
  • Website: autoriteitpersoonsgegevens.nl
  • Phone: +31 70 888 8500